I have designed and conducted training projects on the following areas:

• "Conversity" development ("Conversity" means a positive and "out of the box" approach to diversity training involving the active search for common ground)
• Personality diversity for teams
• Team and leadership development
• Employee engagement
• Train the trainer workshop / presentation techniques
• Customer service (especially "customer delight")

The following are samples of presentations and materials I have developed.  This should give you an idea of my instructional design style.